Frequently Asked Questions (FAQ)
What is DayBlack?
DayBlack is a graphic novel series about Merce, a vampire tattoo artist living in a small Southern town. It blends horror, humor, social commentary, and surreal storytelling — think True Blood meets Atlanta.
Who is the creator of DayBlack?
DayBlack was created by KEEF CROSS, an Atlanta-based visual artist, writer, and former tattooist.
Do I need to read the comics in order?
Yes, we recommend starting with Volume 1 to follow the storyline and character development.
What is the intended age range for DayBlack?
The comic is intended for mature readers, generally ages 15 and up, due to language, violence, and adult themes.
ORDERS & SHIPPING
How long will it take to receive my order?
Orders ship within 3–5 business days. U.S. orders usually arrive within 7–10 business days.
Do you offer international shipping?
Yes, we ship worldwide. Please note that international buyers are responsible for any customs or import fees.
Can I track my order?
Yes. You’ll receive a tracking number via email once your order ships.
What should I do if my order arrives damaged?
Email us within 5 days of delivery with your order number and a photo of the damage. We’ll make it right.
Can I change or cancel my order?
If your order hasn’t shipped yet, email us as soon as possible and we’ll try to accommodate.
PRODUCTS & MERCH
Are the books signed?
Yes, all books are hand-signed by KEEF CROSS except for Dayblack Reparations since it is shipped by a third-party.
Will sold-out items be restocked?
Yes! Restocks happen regularly. Follow us on Instagram or join our email list for updates.
Do you offer bundles or collector’s editions?
Yes, we occasionally offer limited edition bundles and signed sets.
Do you sell original artwork or prints?
Yes, limited edition prints and original art are available in the shop while supplies last.
PAYMENTS & RETURNS
What payment methods do you accept?
We accept major credit cards, PayPal, and Apple Pay.
Is my payment information secure?
Absolutely. Payments are processed through secure, encrypted systems.
What is your return policy?
All sales are final. However, if there’s an issue with your order, reach out and we’ll do our best to help.
EVENTS & CONTACT
Will you be at any events or conventions?
Yes! Follow us on social media or check our Events page for updates.
How can I get notified about new releases?
Sign up for our email list or follow us on Instagram: @keefcross
Can I request a custom commission?
Commissions are limited, but feel free to contact us to inquire.
Do you offer wholesale or bulk discounts?
Yes. Email us with details and we’ll get back to you.
How can I reach you?
Use the contact form on the website or email us directly at [email protected].